Paul’s blog

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Thoughts at the inter­section of busi­ness strategy & customer insight, lead­ership devel­opment & orga­ni­za­tional change, collab­o­ration & inno­vation, branding & commu­ni­ca­tions.

  • What is your positivity ratio?

What is your positivity ratio?

In a 2005 article in American Psychologist, Barbara Fredrickson and Marcial Losada suggest that ratios of positive to negative emotions above about 3-to-1 and below about 11-to-1 are what humans need to flourish. In separate research studies — Fredrickson on positive emotions and Losada on characteristics of high-performing business teams — each found a 3.0 tipping-point.

Improving self-awareness with the Johari Window

The Johari Window describes a fundamental process for improving emotional intelligence. Developed in the 1950s by American psychologists Joseph Luft and Harry Ingham, the model is especially relevant with today's emphasis on improving ‘soft’ skills — behavior, empathy, cooperation, collaboration, inter-group development and interpersonal development.

Key learnings from Steven Pinker: The better angels of our nature

Faced with the ceaseless stream of news about war, crime, and terrorism, one could easily think we live in the most violent age ever seen. Yet as New York Times bestselling author Steven Pinker shows in this startling and engaging new work, just the opposite is true: violence has been diminishing for millennia and we may be living in the most peaceful time in our species's existence. For most of history, war, slavery, infanticide, child abuse, assassinations, pogroms, gruesome punishments, deadly quarrels, and genocide were ordinary features of life. But today, Pinker shows (with the help of more than a hundred graphs and maps) all these forms of violence have dwindled and are widely condemned. How has this happened?

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What are you reading this summer?

It's been a summer filled with traveling, with more in store the next two weeks. When I travel, I have more time for reading. Here's what I'm packing for this next trip.

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Oprah’s lesson 8: Whispers are always messages

Whispers are always messages, and if you don't hear the message, the message turns into a problem. And if you don't handle the problem, the problem turns into a crisis. And if you don't handle the crisis, disaster. Your life is speaking to you. What is it saying? Paul's response: How loud does the whisper have to be?