From strategy+business: Control: It’s the essence of manage­ment. We’re trained to measure inputs, through­puts, and outputs in hopes of increasing effi­ciency and producing desired results. In a world of linear processes, such as in the facto­ries of the Indus­trial Age, that made sense. But in today’s knowl­edge economy, where enter­prises are complex, adap­tive systems, it’s coun­ter­pro­duc­tive. · Go to Are you ready to lose control? →