From Margaret Wheatley in Leader to Leader Journal: When complex systems fail, prevailing models of lead­er­ship offer little help. What we learn now with Y2K can prepare us for a future where more and more fail­ures of complex systems will confront us. It can also help us look beyond the confines of in-house systems and struc­tures, and to see new, more effec­tive ways to lead our busi­ness and social insti­tu­tions. · Go to When complex systems fail: New roles for leaders →