From Leader to Leader Journal: In the past 5 years, corporate leaders have talked more about learning and development than in the previous 50. But the discussion inspires frustration as well as hope. Senior executives invariably want to know, “How do I build a learning organization?” It is the most frequent question I am asked, but it is the wrong question, for two reasons. First, it implies that the president or CEO can singlehandedly make changes in an organization’s genetic code. Second, it suggests that building a learning organization (and learning itself) involves a definitive formula rather than an ongoing process.