Innovation management and creative problem solving methodology are often mocked as being “soft” or “fuzzy” or somehow not worthy of real business attention due to some perceived lack of discipline. Similarly, process zealots who claim to base all decisions on “data” deride the innovation-focused crowd as moving on “feeling” rather than “truth.” It’s true, at least in part, that innovation and creative problem solving introduce risk and variance and unpredictability to business operations. However, that risk and variance and unpredictability can and should come with some goals, measures of performance and definitions of success. It should support an organizational strategy for growth and new product/service development. · Go to The “mathematics” of innovation management… →