From Knowledge@Wharton: According to Glen T. Senk, the key to success is hiring and culti­vating the right people. At a recent Wharton Lead­er­ship Lecture, the CEO of Philadel­phia-based retailer Urban Outfit­ters under­scored the impor­tance of recruiting and devel­oping a team that is a good fit for corpo­rate culture — and then listening to what those employees have to say, even when “you have to pull [the bad news] out of them.” · Go to Urban Outfit­ters’ Glen Senk: Look for the right culture, diverse opin­ions and ‘bad news’ →