From Psychology Today: Can you lend me your ear? Most people believe they are good listeners without considering the important differences between hearing and listening. The ability to hear is typically innate, but the ability to listen well is a skill that must be developed and practiced. Listening means paying attention and making a conscious effort to process what you hear. It is one of our most important skills and it is also one of the most overlooked. We often take our ability to listen for granted, even knowing that it plays a major role in good communication. So are you the type of person who lets information in one ear and out the other, or are you a thoughtful, actively engaged listener? Assess your active listening skills with this test.