From Chuck Frey at Inno­va­tion Toole: Doug started his career at the Leo Burnett adver­tising agency and has devoted much of his career in creative problem solving in a variety of indus­tries since — most notably in expe­ri­en­tial marketing, as a designer, creator and producer of events and expe­ri­ences. · Go to Impro­vi­sa­tion is key to building a culture of inno­va­tion, says Doug Stevenson →